Acceptable Use Policy

Prohibited Activities

The following activities are strictly prohibited on any network resources provided by SpringRoute:

Spam and Unsolicited Bulk Email

Sending unsolicited bulk or commercial email, operating open mail relays, or any activity that results in our IP space being added to blocklists.

DDoS Attacks and Network Abuse

Launching or facilitating distributed denial-of-service attacks, traffic amplification attacks, or any activity intended to disrupt the availability of networks or services.

Illegal Content Hosting

Hosting, storing, or distributing content that is illegal under applicable law, including but not limited to child exploitation material.

Port Scanning and Unauthorized Access

Scanning networks or systems without explicit authorization from the target's owner, attempting to gain unauthorized access to systems, or probing for vulnerabilities without written permission.

Phishing and Fraud

Operating phishing sites, engaging in identity fraud, or any deceptive activity designed to obtain credentials, financial information, or personal data under false pretenses.

Copyright Infringement

Hosting or distributing copyrighted material without authorization from the rights holder, operating torrent trackers for infringing content, or facilitating large-scale piracy.

Malware Distribution

Hosting, developing, or distributing malicious software, command-and-control infrastructure, exploit kits, or ransomware of any kind.

Consequences of Violations

SpringRoute reserves the right to take the following actions in response to AUP violations:

• Warning — For minor or first-time violations, we may issue a written warning requiring corrective action within a specified timeframe.
• Suspension — Services may be suspended immediately without notice if the violation poses a risk to network integrity or third parties.
• Termination — Repeated or severe violations will result in permanent termination of services and revocation of allocated resources.
• Reporting — We may report illegal activities to the appropriate law enforcement authorities.

Responsibility

Customers are responsible for the actions of their end users and downstream clients. If you resell or delegate SpringRoute resources, you must ensure that your customers also comply with this AUP.